Administrative Medical Assistant Program Summary
The Administrative Medical Assistant Program consists of 216 contact hours of lecture and computer lab classes. A 2-week, 80-hour medical administrative externship is required. This diploma based program is scheduled to meet in four-hour sessions, twice weekly for 19 weeks. Students will then enter a 40-hour per week externship for the final 2 weeks of the program. This program prepares students to sit for the National Health career Association’s (NHA) Certified Medical Administrative Assistant (CMAA) exam. A Certified Medical Administrative Assistant (also called an Administrative Medical or Medical Secretary), keeps healthcare offices running efficiently and effectively. Administrative Medical Assistants review and answer practice correspondence, operate computer systems to accomplish office tasks, answer calls, schedule appointments, check patients in and out, maintain electronic medical files, update and maintain patient and other practice-specific information, and assist in medical billing and diagnostic coding. Certified Medical Administrative Assistants are often the first to greet and help patients and can help set the stage for a patient’s experience.
- Outline the typical responsibilities of a medical office assistant, describe the personal and professional ethics required for success in this profession and explain how medical office assistants are impacted by HIPAA and other healthcare-related regulations.
- Describe how a medical front office is typically managed, focusing on administrative processes and procedures.
- Gain EHR skills needed to master administrative, clinical, and billing/coding tasks.
- Explain the procedures to follow to create and maintain accurate medical documentation, especially with regards to patient records, procedural and diagnostic coding, insurance claim forms, and other healthcare documentation. • Demonstrate knowledge of medical insurance by outlining typical claims-processing procedures and explaining the difference between government and commercial health insurance plans.
- Using standard medical terminology, explain the structures and functions of the human body, including the senses and body systems.
- Identify and describe the medical office assistant’s role in standard patient interactions in the medical office, including in-office diagnostic tests and procedures, specimen sampling, medication administration, and the preparation of patients for examination.
- Describe universal precautions and explain how to maintain a safe environment in the medical office, even during emergency situations.
- Basic life support cardiopulmonary resuscitation training and certification
- Have an opportunity to gain a national certification as a Certified Medical • Administrative Assistant with the National Health career Association (NHA).